Our MCP team is made up of passionate professionals
OUR TEAMwho bring their expertise and dedication to everything we do.
We work together to solve challenges, share knowledge, and support each other—because great results come from great teamwork.
Scroll down to meet the core team members for MCP Management Training. To see our wider team, network of trusted associates and international partners click here.
ON THIS PAGEWHO WE ARE
CORE AREAS OF EXPERTISE
OUR TRAINERS
With a strong background in reliability systems, asset management, and team development, Robin helps organisations turn maintenance challenges into structured, sustainable improvements. His experience across multiple industries brings practical insight to every training session and consultancy project.
& TRAINER
ROBIN BLAKEY
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Skilled in developing and implementing reliability improvement strategies, including the use of FMECA and Root Cause Analysis (RCA). Robin has led multiple consultancy projects to optimise maintenance and reliability systems across various sectors, driving operational efficiency and long-term asset performance.
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Expertise in designing and managing condition monitoring programmes, including vibration analysis, thermography, and lubrication sampling. Robin has successfully implemented asset management strategies and developed maintenance job plans, ensuring optimal asset performance and integration with CMMS and SAP systems.
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Proficient in leading and mentoring high-performance teams across international sites, fostering a culture of reliability and continuous improvement. Robin has developed training programmes and guided teams in adopting best practices, improving overall reliability and performance across client organisations.
& TRAINER
PAUL DEIGHTON
With extensive experience in maintenance strategy and asset reliability, Paul helps organisations improve performance through maintenance planning and data-driven asset management practices. His work focuses on translating strategy into practical improvements that enhance uptime, efficiency, and long-term business performance.
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Paul has led comprehensive maintenance strategies, improving uptime and operational efficiency across global sites. His experience includes preventive and predictive maintenance reviews, the development of asset care routines, and the implementation of modern technologies in maintenance practices. He is also highly skilled in maintenance planning and scheduling, ensuring resources are effectively allocated to optimise operational performance and minimise downtime.
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Skilled in conducting asset assessments and benchmarking studies, Paul identifies gaps and creates strategic improvement plans. He pioneers digitalisation initiatives, integrates data for enhanced asset management, and has implemented data-driven strategies to optimise maintenance operations.
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Paul excels in developing new business models and driving revenue growth through effective business development strategies. He is a strong leader, known for fostering high-performing teams, delivering training, coaching, and mentoring programmes, and working across diverse cultures and organisations.
& TRAINER
RICHARD FATHERS
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Specialist in assessing maintenance processes and implementing asset management strategies tailored to client needs. Richard has conducted audits for global brands such as ABP Foods, GSK, and Howdens, delivering solutions that reduce operational inefficiencies.
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Proven leader in restructuring engineering departments to improve performance and embed continuous improvement cultures. Richard has led initiatives that reduced downtime to <2%, achieved >90% PPM/TPM completion, and delivered £3.5M in capital projects.
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Experienced trainer and subject matter expert in maintenance best practices and asset reliability. Richard has developed and delivered training on Engineering Management, Reliability Engineering, and asset management tools for global clients, helping teams build technical proficiency.
Richard specialises in asset management and maintenance improvement, supporting organisations in strengthening leadership capability and embedding continuous improvement. Through consultancy and training, he helps teams develop the skills and structures needed to sustain long-term performance improvements.
& TRAINER
ROY DAVIS
Roy brings strong expertise in asset management and project delivery, helping organisations implement practical maintenance best practices that improve reliability and operational effectiveness. His approach combines strategic insight with hands-on experience to guide teams through meaningful operational improvements.
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Roy has led comprehensive asset care programmes, including GKN’s Asset Care Excellence (ACE) Programme, where he directed maintenance reviews, strategy implementation, and CMMS selection. His work has enhanced long-term operational reliability and identified key improvement opportunities for global clients.
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An expert in Total Productive Maintenance (TPM) methodologies, Roy has trained organisations such as Jaguar Land Rover and Pladis to achieve maintenance excellence. His work focuses on reliability-centred maintenance strategies, predictive tools, and delivering AMIS Journey training to optimise operational performance.
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Proficient in leading and mentoring high-performance teams across international sites, fostering a culture of reliability and continuous improvement. Robin has developed training programmes and guided teams in adopting best practices, improving overall reliability and performance across client organisations.
OUR BUSINESS SUPPORT TEAM
Helen supports the smooth delivery of MCP’s services through strong operational management, building effective relationships with clients and suppliers while ensuring processes run efficiently. Her focus on organisation and continuous improvement helps maintain the high standards that underpin MCP’s work.
MANAGER
CORE AREAS OF EXPERTISE
HELEN EDGE
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Experienced in overseeing and coordinating daily business operations to ensure alignment with the company’s strategic objectives. Skilled in managing resources, streamlining workflows, and maintaining effective communication across all departments to ensure seamless service delivery and business growth.
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Proficient in fostering and managing strong relationships with clients, suppliers, and external contacts. Adept at understanding client needs, ensuring the timely delivery of services, and collaborating with suppliers to uphold high service standards and achieve business goals.
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Skilled in ensuring compliance with relevant legislation, including HSE requirements, and managing the Quality Management System (QMS) to uphold ISO 9001 standards. Continuously evaluates and implements process improvements to enhance operational efficiency, mitigate risks, and drive business excellence.
BEN COURTS
Ben works closely with organisations to understand their challenges and connect them with the right consultancy and asset management solutions. Through strong client relationships and industry insight, he helps ensure businesses receive the support they need to achieve lasting operational improvements.
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Ben is a business-development and consultancy-focused professional specialising in connecting manufacturing and industrial clients with asset-management consulting and training solutions. With strong industry insight and a well-established network, he uses his experience to help organisations enhance maintenance practices and optimise asset-management performance.
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Ben has held several sales roles across the industrial sector, spanning metal stockholding and processing, as well as membership and apprenticeship management at Make UK. He began his industrial career in 2008 after serving in the British Army as part of a main battle tank and CVRT crew, completing two operational tours in Iraq.
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With 17 years of industry experience, Ben has worked closely with CEOs, Managing Directors, and operations and procurement teams. He has also supported businesses in developing apprenticeship programmes—from recruitment through to delivery—ensuring they have the talent and skills needed for long-term success.
Natalia manages marketing and brand development initiatives that strengthen MCP’s presence and showcase the value of its consultancy and training services. Through innovative campaigns and creative storytelling, she ensures complex ideas are communicated clearly while supporting business growth and engagement.
NATALIA DANG
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Natalia supports the development and management of MCP’s brand presence through strategic marketing and communications initiatives. She coordinates multi-channel campaigns, oversees content planning, and ensures messaging remains consistent across platforms. By combining brand storytelling with targeted marketing activity, Natalia helps translate complex technical expertise into clear, engaging content that strengthens market visibility, supports lead generation, and enhances client engagement.
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Known for her creative flair, Natalia develops visually compelling client proposals, marketing videos, interactive tools such as quizzes and eBooks, and a range of digital content including social posts, blogs, case studies, and ads — all crafted to enhance brand visibility and engagement.
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Currently completing a Master’s in Leadership and Marketing, Natalia brings fresh perspective and academic insight into her day-to-day work. She supports innovation across client communications and internal initiatives, helping shape team culture, reinforce company values, and contribute to how MCP communicates, operates, and grows.
COORDINATOR
DAVID GALLAGHER
David coordinates MCP’s management training programmes, ensuring events and learning experiences run smoothly while maintaining a strong client-focused approach. His organisational skills and strategic perspective help create training environments where leaders can develop and apply new ideas.
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Skilled in developing and implementing strategies that drive growth and operational excellence, David leads by example, empowering teams to achieve organisational goals and ensuring the effective delivery of training programmes.
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David excels in building strong client relationships, understanding their needs, and delivering tailored training solutions. His experience in event coordination ensures high-quality, impactful training sessions, both on-site and public.
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With expertise in managing budgets, logistics, and KPIs, David drives operational success. He fosters a collaborative environment that empowers his team to deliver top-tier training services and meet client expectations.
SAMANTHA JEYNES
Samantha oversees financial management and project costing, ensuring strong financial governance across MCP’s activities. Her analytical approach and focus on efficient systems support sound decision-making and sustainable business growth.
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Expert in all aspects of purchase and sales ledger management, credit control and month-end procedures for multiple currencies, and management accounts preparation. Skilled in implementing and optimising accounting systems to enhance business reporting and operational efficiency.
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Comprehensive experience in project costing across various industries and business models. Proven ability to advise on budgets and strategic plans, analyse cost versus budget variances, and provide detailed financial reporting that supports management decision-making and business growth initiatives.
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Demonstrated track record in identifying and implementing process improvements that deliver measurable results. Self-starter with exceptional organisational skills, able to work independently while maintaining strict confidentiality. Strong ability to work to defined timescales, prioritise effectively, and contribute to team dynamics in a growing business environment.
CHARLOTTE WELLER
Charlotte leads strategic marketing and brand positioning across MCP, shaping how the organisation communicates its expertise and services to the industry. Through digital communication and stakeholder engagement, she ensures MCP’s voice remains clear, consistent, and impactful.
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Experienced in developing and implementing integrated marketing strategies that build brand awareness and support business growth. Skilled in identifying market opportunities, refining messaging and aligning activity with organisational goals.
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Proficient in producing clear, engaging content tailored to multiple audiences and platforms. Strong understanding of digital marketing channels and how to leverage them to increase reach, engagement and conversions.
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Adept at managing relationships and delivering results-focused campaigns. Collaborative and commercially aware, with experience in stakeholder communication, campaign planning and performance reporting.
OUR DIRECTORS
Celia Cionnagh is a results-driven leader responsible for developing and implementing the strategic plans of MCP. With a strong focus on driving efficiency and improving business processes, Celia ensures the seamless operation of all MCP services, enabling sustainable growth and exceptional client satisfaction.
COMPLIANCE QUALITY & HR
CORE AREAS OF EXPERTISE
CELIA CIONNAGH
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Proven ability to oversee HR functions, manage departmental operations, and ensure budget and quality targets are met. Celia also specialises in resource sourcing, office relocations, coordinating HR and training strategies, and producing management reports.
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Expertise in administering Training Needs Analyses, advising on learning programmes, and delivering accredited training (e.g. CMI, ILM). It also includes designing and delivering customised management training, blending academic and vocational approaches.
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Skilled in reviewing and maintaining quality processes, including self-assessments, stakeholder surveys, and improvement plans for ISO: 9001 compliance. She also prepares the organisation for external inspections, such as OFSTED.
Peter Gagg is a globally recognised leader in maintenance and asset management, business strategy, and organisational development. With a career spanning over 70 countries, Peter has delivered transformative solutions for multinational corporations across diverse industries, driving operational excellence and long-term growth.
EXECUTIVE OFFICER
PETER GAGG
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Peter specialises in supporting organisations wishing to implement best practices, to enhance efficiency and asset reliability.
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With expertise in strategic planning and organisational growth, Peter aligns technical operations with business goals to drive success in global markets.
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An expert in managing complex international projects, Peter has led high-profile initiatives for major brands and multinational organisations.
Tim Robson brings extensive expertise in operations management, strategic planning, and business transformation. As a Chartered Engineer with a strong foundation in maintenance and facilities management, Tim has driven organisational growth and operational excellence across industrial, commercial, and manufacturing sectors.
UK OPERATIONS
TIM ROBSON
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Tim specialises in stabilising operations, developing market-aligned strategies, and delivering projects with a focus on efficiency and profitability.
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With a proven track record in driving revenue growth and diversifying service offerings, Tim has successfully led organisations through profitable expansions and strategic transitions.
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An expert in maintenance programs and facilities oversight, Tim ensures operational reliability and customer satisfaction through process optimisation and team coordination.
TECHNICAL TRAINING
JOHN SAYSELL
John leads MCP’s Technical Training division, bringing extensive engineering experience in developing and delivering practical, industry-focused training programmes. He works closely with organisations to strengthen technical capability, improve maintenance performance, and address critical skills gaps.
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Over two decades of experience in managing complex change programmes across multiple industries. Proven ability to lead transformational initiatives that deliver sustainable operational improvements and enhanced workforce capabilities. Over two decades of experience in managing complex change programmes across multiple industries. Proven ability to lead transformational initiatives that deliver sustainable operational improvements and enhanced workforce capabilities.
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Chartered Mechanical Engineer with extensive experience in developing and delivering tailored technical training programmes across food, drink, pharmaceutical, automotive, waste, healthcare, utilities and general manufacturing sectors. Specialises in operational and maintenance skills enhancement.Chartered Mechanical Engineer with extensive experience in developing and delivering tailored technical training programmes across food, drink, pharmaceutical, automotive, waste, healthcare, utilities and general manufacturing sectors. Specialises in operational and maintenance skills enhancement.
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Exceptional track record in building and maintaining long-term client relationships, with some partnerships spanning over 25 years. Expert in understanding customer needs and delivering training solutions that achieve measurable OEE improvements and operational excellence.Exceptional track record in building and maintaining long-term client relationships, with some partnerships spanning over 25 years. Expert in understanding customer needs and delivering training solutions that achieve measurable OEE improvements and operational excellence.